General Questions
The service enables the student to submit requests such as: semester withdrawal (excuse), study deferment, course withdrawal, university withdrawal, or admission deferment.
By logging into the Odus Plus system using your university ID and password, then choosing the required service from the “Student” menu.
Yes, periods vary by request type, and students must adhere to the dates announced in the academic calendar.
You cannot edit the request after submission, but you can cancel it and submit a new one if allowed within the specified period.
It depends on the request type and the procedures of the concerned college or deanship, but you can track the status through the system.
In some cases like excuse or deferment, the system may require the approval of your academic advisor or the relevant academic unit.
You’ll be notified through the system, and you can track the status from the “Submitted Requests” page.
You should contact the concerned academic unit (college or deanship) to understand the reason for rejection and possible actions.
For some requests such as admission deferment or medical excuse, you may be required to attach supporting documents in PDF.
Yes, but the student must be “active” and registered in the academic system. Conditions may vary by program or level.
Issuing Documents & Transcripts
Log in to the academic system and choose “Issuing Documents & Transcripts,” then select the required document type (e.g., transcript, enrollment verification, graduation certificate).
It varies by document type, but most are issued within 1–3 business days.
Yes, most documents are available as PDF with electronic verification.
Housing Application
Regularly enrolled students may apply. Acceptance is subject to specific criteria (e.g., distance from university, GPA, social status).
Through the e-system, choose “Housing Application,” then fill in the required data and attach documents.
You’ll be notified of acceptance or rejection during the allocation period specified in the academic calendar.
Attestation Requests
They include enrollment verification, expected graduation, confirmation of regular study or excuse, and more.
Yes, all attestations are issued with electronic signature and seal, plus a verification code.
Clearance Request
It’s an administrative procedure required upon university withdrawal or after graduation, ensuring the student returns all university property (books, housing, devices, etc.).
Through the system, choose “Clearance Request” and complete the form, then monitor the status as relevant units review it.
Yes. Verification is completed electronically across departments without attendance unless specifically requested.
Internal Transfer Request
It’s a request to move from one major to another within the same university.
Requirements include: a specific GPA, a certain number of completed credit hours, seat availability in the desired major, and approval of the destination college.
During the periods specified in the academic calendar, usually at the end of each semester.
Submitting an E-Admission Application for Bachelor’s & Diplomas
By accessing the university’s admission portal, choosing “Submit a New Application,” and following the steps: fill in data, upload documents, and confirm preferences.
High school certificate or equivalent, national ID or residency card, a personal photo, and any additional documents required by the program (e.g., language certificate or education diploma).
Some data can be edited only during the application period; no edits are allowed after the deadline or final acceptance.
Admission Cancellation
By logging into the system, choosing “Cancel Admission” from the requests list, and completing the steps electronically.
Yes, according to university terms and if the admission window opens again.
Paying Tuition for Paid Programs
After the invoice is issued via the system, you can pay electronically through the payment gateway using a bank card or via the payment reference number.
Yes. Admission is confirmed only after paying the fees within the specified period.
Refunding Admission Fees for Paid Programs
Yes. Under specific regulations you may submit an electronic refund request. The amount will be returned to the registered card after approval.
Usually 7–14 business days after the request is approved.
Yes, if the specified period is exceeded or if the program policy states that fees are non-refundable.
Electronic Transactions System (ERS)
ERS is an electronic platform used to manage and submit administrative and academic transactions within the university, facilitating communication and speeding up procedures.
You can log in via the official university website using your national ID or university number and your password.
Submitting requests for excuse (semester withdrawal), study deferment, course withdrawal, university withdrawal, internal transfer, university housing, and more.
Depending on the transaction type, you may be asked to attach supporting documents electronically, such as a medical certificate or an official letter.
You can track the status through the ERS system itself using your personal account on the portal.
Transactions are processed by the relevant departments in colleges or the related deanships.
Yes, it varies based on the transaction type and procedures of the concerned college or department.
Study Deferment for a Semester
You can submit the request electronically via the Graduate Studies system after logging in, attaching required documents such as a medical report or an official justification.
Yes, according to the university’s academic regulations. Typically, deferment periods are limited and must not exceed the program’s standard duration.
Additional Chance to Exceed the Standard Duration
You can request an additional chance through the system by providing convincing justifications and obtaining approval from the academic department and deanship.
Submitting the Thesis to the Department & Approval for Defense
Upload a copy of the thesis via the Graduate Studies system and complete the required forms per the department’s instructions.
The academic department and the deanship are responsible for reviewing and approving the thesis before scheduling the defense.
Degree Award Request (by Thesis)
Submit an official electronic request through the system with the defense results and committee reports attached.
Request Compensation for Defense Committee Members
The compensation request is submitted via the system by the committee chair or supervisor, according to financial procedures and regulations.
Authentication of Graduation Certificate
You can authenticate the original graduation certificate issued by the university or college after completing all graduation requirements.
The request is submitted electronically via the student services portal or the university’s official authentication system, with a copy of the certificate uploaded.
Authentication of Transcript
Yes, you can request an officially certified and authenticated transcript through the university’s e-system.
An authenticated transcript carries the official university seal and is used for official purposes like job applications or graduate studies.
Authentication of Good Conduct Certificate
A certificate issued by the university confirming that the student/graduate maintained good conduct during their study period.
Submit the request electronically. After the certificate is issued, you can request its authentication through the same system.
Detailed Attestation of Study Years
A detailed document showing the number of years the student spent studying, including semesters and any transfers if applicable.
You can request it via the university’s electronic services system, stating the reason if required.
Processing Time for Authentication Requests
It varies by system and procedures, but typically does not exceed a few business days.
A: Tuition can be paid through the Academic Services Portal (Odus Plus) using bank cards (Mada, Visa, MasterCard) via the online payment gateway.
A: Yes, JeelPay service allows tuition installment plans according to university policies.
A: No, all payment procedures are completed entirely online.
A: The invoice is issued after course registration for the semester and can be viewed through the student’s account in the Academic Services Portal.
Periodic Reports System
An electronic system allowing internal sectors like Planning & Budgeting to view (the Annual Report – the Planning & Budget Report), and external sectors like the Ministry of Health to view (reports on graduating students from medical colleges).
General Directorate of Planning, Budgeting & Follow-up
Leadership, senior management, and authorized staff of the General Directorate of Planning, Budgeting & Follow-up.
Submit a request to the Business Intelligence Department via the “Itmam” system:
- Select Reports & Statistics Services
- Select Decision Support Service
- Select the Periodic Reports System
- Submit the access request and fill out the service request form with the required information
Events & Achievements System
The Achievements & Follow-up System is one of the strategic development programs at King Abdulaziz University in cooperation with the Directorate of Planning, Budgeting & Follow-up. It connects university entities with the directorate to collect annual financial information and reports electronically, in preparation for reporting to the Ministry of Education and the Ministry of Finance.
General Directorate of Planning, Budgeting & Follow-up
Employees, faculty members, and users with the necessary system permissions.
- Entering events and achievements by the relevant university sectors.
- Approving reports by sector coordinators across the university.
- Reviewing entries and approving them by sector officials and the technical support team at the General Directorate of Planning, Budgeting & Follow-up.
Submit a request to the Business Intelligence Department via the “Itmam” system:
- Select Reports & Statistics Services
- Select Decision Support Service
- Select the Events & Achievements System
- Submit the access request and fill out the service request form with the required information
Taqreer System
A system serving departments under the General Directorate of IT to enter achievements, events, releases, and services, compile and document them, and approve them—facilitating preparation of the annual report.
Business Intelligence Department under the General Directorate of IT at King Abdulaziz University.
Department managers, leaders, and all related departments under the General Directorate of IT with appropriate permissions.
Submit a request to the Business Intelligence Department via the “Itmam” system:
- Select Reports & Statistics Services
- Select Decision Support Service
- Select the Taqreer System
- Submit the access request and fill out the service request form with the required information
Moasher System
An integrated interactive system targeting university decision-makers, featuring professional, accurate KPIs that transparently reflect facts and answer intelligent questions across academic, financial, administrative, and technical aspects—enabling fast, appropriate decision-making.
Business Intelligence Department under the General Directorate of IT at King Abdulaziz University.
University leadership, including faculty and staff with the appropriate permissions.
- Enrolled Students Indicators
- Graduating Students Indicators
- Graduate Studies Indicators
- Electronic Surveys Indicators
- Cohort Analysis Indicators
- English Language Institute Indicators
- Construction Projects Indicators (Arabic/English)
- Global Rankings Indicators
- Human Resources Indicators
- University Teaching Allowance Indicators
- E-Monitoring Indicators (Nazaha)
- Financial Status Indicators
- Study Level Indicators
- Self-Resources Indicators
Submit a request to the Business Intelligence Department via the “Itmam” system:
- Select Reports & Statistics Services
- Select Decision Support Service
- Select the Moasher System
- Submit the access request and fill out the service request form with the required information
Itmam System
“Itmam” is an electronic system at King Abdulaziz University for managing official transactions and internal correspondence, aiming to speed up administrative procedures and improve efficiency in a digital environment.
Rashah Nomination System
Yes, the system allows for self-nomination as well as nominating others.
Yes, and this is taken into consideration during the selection process.
No, it also includes directors of centers and departments, as well as their deputies.
Greeting Cards System
It is an electronic platform that allows university members to send digital greeting cards for official, religious, and social occasions such as Eid, graduation, the National Day, and more.
The system is available to:
- Faculty members
- Administrative staff
- Students
- Visitors
- Eid (Eid Al-Fitr, Eid Al-Adha)
- Saudi National Day
- Founding Day
Yes, you can add the recipient’s name, a personalized greeting message, and choose from the available designs.
Yes, all greeting cards follow King Abdulaziz University’s official visual identity and institutional branding.
Once created, the card can be sent via:
- Internal communication platforms
No, the service is free for all university members.
Student Scientific Forum
It is an annual event encouraging students to engage in scientific research, innovation, and entrepreneurship by showcasing their projects and research to specialized judging panels.
Participation is open to:
- Undergraduate students
- Postgraduate students
Common categories include:
- Scientific Research
- Innovation
- Entrepreneurship
- Arts
- Digital Media
- Community Service
Register via the forum’s official online platform by filling out the registration form and uploading your abstract or project.
- The student must be currently enrolled
- The project must be original and not copied
- Adherence to ethical and academic standards
- Submission within the announced deadline
- Initial Screening
- Academic Review
- Presentations or Interviews
- Results Announcement and Award Ceremony
Yes, winners receive monetary prizes and certificates of recognition, and some may be nominated to represent the university in national or international forums.
Announcements are made via:
- The official university website
- University email
- The forum’s social media accounts
Sihatak Portal
Sihatak is a health portal by King Abdulaziz University. It enables booking medical appointments, viewing lab results, accessing medical records, and communicating with university clinics.
The portal is available to:
- Students
- Faculty members
- University staff
- Eligible family members of KAU employees (based on access permissions)
Use the official link sihatak.kau.edu.sa with your university Single Sign-On (SSO) credentials.
Yes, you can book appointments for:
- General Medicine
- Dental Clinic
- Chronic Diseases Clinic
- Laboratory Services
“Abaḥathi” Research Portal
An electronic portal to manage and document scientific output for faculty and researchers, allowing research uploads and updating research records.
- Faculty members
- Researchers
- Postgraduate students (based on access permissions)
- Uploading research papers and scientific publications
- Updating the researcher’s profile and publication record
- Linking research to identifiers (ORCID – ResearcherID)
- Generating scientific output reports
- Tracking the status of peer review or publication
Through the university website using your Single Sign-On (SSO) credentials.
Yes, before official approval you may edit or delete. After approval, changes require a formal request.
Yes, approved and registered entries are considered in academic evaluations, promotions, and performance reports.
Contact the Deanship of Scientific Research at dsr@kau.edu.sa.
Academic Personal Website
A dedicated page for faculty on the university website to showcase academic CVs, research, publications, courses, contact details, and scholarly activities.
All faculty members and equivalent academic staff can create and update their sites through the designated system.
Log in via the university portal with your credentials, then access the “Academic Personal Website” system.
- Academic CV
- Contact information
- List of research and publications
- Courses taught
- Awards and scholarly activities
- Researcher profiles (e.g., ORCID, Google Scholar)
Yes, a unified template is provided for visual consistency, with options to customize certain sections.
Yes, including both Arabic and English is recommended to enhance accessibility for international visitors.
Official Department Website
The official online platform representing an administrative or academic unit, used to publish news, services, announcements, and communicate with stakeholders.
A designated web content coordinator manages updates in coordination with the university web portal administration.
- Official news and announcements
- Circulars and decisions
- Contact information
- Guides and e-services
- System and form links
- Departmental events and activities
Log into the university CMS with an authorized account and submit content after internal review.
Event Management System
An electronic platform to organize and manage events within the university, including event creation, publication, and administrative tracking.
Authorized personnel (faculty, coordinators, staff) after obtaining permissions; approved external training providers may also create events in coordination with the relevant authority.
- Seminars and lectures
- Workshops
- Training courses
- Conferences
- Exhibitions or open days
- Student or community forums
Through:
- The university portal
- University email
- College/department website
- Social media platforms
- The internal event management system
Yes, online registration can be enabled via a registration link in the event details when targeted to students.
SMS Management System
A system for sending and receiving SMS to students, faculty, and staff for official communication and information purposes.
Authorized departments and units within the university that have permission to send SMS messages.
- Official announcements
- Emergency alerts
- Appointment reminders
- Event invitations
- Awareness and educational messages
Log in with an authorized account, compose the message, and select the target audience (e.g., students of a specific department or all staff).
Yes, scheduling messages for a later time is supported.
Limits depend on university policy; typically, a daily or monthly quota applies.
Self-Service: Password Change
An online service for students and staff to change the password of their Single Sign-On (SSO) account for university e-services.
- All university students (undergraduate and postgraduate)
- University staff, including faculty, administrators, and employees
Follow these steps:
- Go to the Unified Login Portal
- Select “Change Password”
- Enter your current password
- Enter and confirm your new password
- Save the changes
- At least 8 characters long
- Contains both uppercase and lowercase letters
- Includes numbers and at least one symbol
- Does not include easily guessable personal information (e.g., name or student ID)
Yes. Once changed, it applies to all services linked to your university SSO account.
