Co-Creation and Innovation

King Abdulaziz University believes that beneficiaries are key partners in service development and in shaping the digital experience. Accordingly, the University adopts a co-creation and innovation approach by engaging beneficiaries and stakeholders in identifying needs and challenges, generating ideas and solutions, and contributing to the design and development of digital services and initiatives. The University leverages beneficiaries’ feedback, suggestions, and experience measurement results, analyzing them to identify opportunities for improvement and innovation. This contributes to developing services that are more efficient, accessible, and responsive to beneficiaries’ needs.

التطوير المشترك والابتكار

How Do We Develop Together?

The co-creation process follows a series of interconnected stages:

01

We Listen

We gather feedback and suggestions to better understand beneficiaries’ needs and the challenges they face.

02

We Analyze

We analyze feedback, evaluation results, and beneficiary experience data to identify priorities and opportunities for improvement.

03

We Co-Design

We engage beneficiaries and stakeholders in developing ideas, designing solutions and services, and improving the beneficiary journey.

04

We Test and Improve

We test solutions and prototypes and use feedback to refine and improve them before wider implementation.

05

We Measure Impact

We assess the impact of implemented improvements and solutions and measure beneficiary satisfaction and the effectiveness of the enhanced experience.

Co-Create With Us

We welcome ideas and suggestions from University faculty, staff, students, and beneficiaries to help improve digital services and experiences and contribute to creating innovative solutions that deliver greater value to beneficiaries.

Share Your Suggestion Now