Professional Summary
Seasoned IT Project Manager with sound experience in business management, hospital administration, and keen ability to satisfy clients in multiple disciplines and industries for leading organizations throughout the Middle East
Specialized Experience
Lecturer 2012 – present
King Abdulaziz University,Jeddah,KSA
I.T. Department-College of Medicine May, 2012- September, 2012
King Saud Bin Abdulaziz University for Health Sciences
National Guard Health Affairs – WR
Programmer Analyst 2009 – May, 2012
King Faisal Specialist Hospital & Research Centre
Jeddah, Saudi Arabia
www.kfshrc.edu.sa
- Manage multiple implementations for Cerner integrated clinical systems to include: Medical Records dictation system, Armband and Proper Identification, and Radiology Agfa PACS systems.
- Support and maintain General Electric echo system
- Negotiate hospital terms with vendors in signing Service Level Agreements.
- Manage maintenance of locally implemented systems
- Conduct System administration and Support for Oracle Systems.
- Manage implementation for General Electric MUSE (EKG)system
- Business continuity and Disaster recovery Team member
- Mange Hospital Mobile device Apple iPad implementation project
- Train super-user and end-user a new system after go live
- Oracle, Agfa and CPACS systems go live support team member
Technical Support Analyst 2004 - 2005
King Faisal Specialist Hospital & Research Centre
Jeddah, Saudi Arabia
www.kfshrc.edu.sa
- Managed troubleshooting of I.T. issues for more than five thousand end-users via phone, remotely or onsite with other team member
- Supervised Non-Medical departments
- Upgraded all PC’s to Windows 2000 Project for users with other team members.
- Maintained networks which consisted of more than five-thousand PCs and all printers and scanners
- Work directly with following Cerner Solutions: PathNet, PowerChart, RadNet, SurgiNet, FirstNet, M-Pages, Charge Services, and Enterprise Scheduling and Registration Management.
Microsoft Sales Specialist 2003 - 2004
Alnafitha International I.T
Jeddah, Saudi Arabia
www.alnafitha.com
- Supervise team members to achieve monthly sales targets.
- Ensured high customer satisfaction for after-sales program.
- Initiated and developed relationships with the companies and high-end clients around the globe.
- Provided consultation for sales, customer service, and overall service delivery strategies; communicated with top management on a regular basis.
Education
Master of Science in I.T Project Management
DePaul University
Chicago, Illinois, U.S.A
2008
http://www.cdm.depaul.edu/academics/Pages/MSinITProjectManagement.aspx
Bachelor of Science in Computer Science
King Abdul-Aziz University
Jeddah, Saudi Arabia
2003
www.kacst.edu.sa
Skills Summary
• I.T. Project Management
• Quality Management
• Contract Negotiations
• Bilingual in Arabic & English
Training & certification
- Training for trainers February 2012
- Introduction to oracle 9i SQL March 2005
- Programming with PL/SQL Jun 2006
- Oracle 9i Forms developer build international applications 1 July 2005
- Oracle 9i Forms developer build international applications 2 July 2005
- Cisco Certified Network Associate (CCNA) Training February 2005
- Sales skills development program March 2004
- Microsoft Sales training January 2004
- Microsoft Office life communication server February 2004
- Microsoft small business server November 2003
- Microsoft Licensing Training November 2003
- English Language Center In DePaul 2006-2007
Achievement
Letter of appreciation form the Head of Medical records department in KFSH&RC in Jeddah for successful transcription system project Implementation